Resources for Hospital Librarians on Communicating their Value
Books:
Burroughs CM, and Wood, FB. Measuring The Difference: Guide To Planning And Evaluating Health Information Outreach. Seattle, WA: National Network of Libraries of Medicine Pacific Northwest Region; Bethesda, MD: National Library of Medicine.
Glitz B. Focus groups for libraries and librarians. New York: Forbes Custom Publishing, 1998.
Griffiths J and King DW. Special libraries: Increasing the information edge. Washington DC: Special Libraries Association, 1993.
Holst R, ed. The Medical Library Association guide to managing health care libraries. New York: Neal-Schuman Publishers, Inc., 2000.
Medical Library Association. MLA advocacy toolbox: a practical guide to communicating your value. Chicago: Medical Library Association.
Portugal F. Valuating information intangibles: measuring the bottom line contribution of librarians and information professionals. Washington, DC: Special Libraries Association, 2000.
W. K. Kellogg Foundation. Using logic models to bring together planning, evaluation, & action: logic model development guide. Battle Creek, MI: W. K. Kellogg Foundation, October 2000.
Articles:
Abels EG, Cogdill KW, Zach L. Identifying and communicating the contributions of library and information services in hospitals and academic health sciences centers. Journal of the Medical Library Association. 2004 Jan; 92(1):46-55.
Crabtree AB. Methods for reaching out to administrators, part I. National Network. 1999 Oct; 24 (1): 4-5
Crabtree AB. Methods for reaching out to administrators, part II. National Network. 2000 Jan; 24 (2): 8-9
Hardy MC, Yeoh JW, Crawford S. Evaluating the impact of library services on the quality and cost of medical care. Bulletin of the Medical Library Association. 1985 Jan; 73(1):43-6.
King DN. The contribution of hospital library information services to clinical care: a study in eight hospitals. Bulletin of the Medical Library Association. 1987 Oct; 75 (4): 291-301.
Klein MS, Ross FV, Adams DL, Gilbert CM. Effect of online literature searching on length of stay and patient care costs. Academic Medicine. 1994 Jun; 69 (6): 489-95.
Marshall JG. The impact of the hospital library on clinical decision making: the Rochester study. Bulletin of the Medical Library Association. 1992 Apr; 80 (2): 169-78.
Pifalo V, Hollander S, Henderson CL, DeSalvo P, Gill GP. The impact of consumer health information provided by libraries: the Delaware experience. Bulletin of the Medical Library Association. 1997 Jan; 85(1):16-22.
Williams L and Zipperer Lorri. ; Improving access to information: librarians and nurses team up for patient safety. Nursing Economics. 2003 Jul/Aug; 21 (4): 199.
Web-based Resources:
Baldwin J.
Mn/DOT library accomplishments. TRUpdate 9. 2004 Spring.
Available on the Web at:
http://www.elseviersocialsciences.com/transport/trupdate/article2.html
or at
http://www.dot.state.mn.us/library/mndot_library_benefits.html
Hospital Library Advocacy Blog, " This weblog brings
together many resources related to hospital library
advocacy: standards and their promotion, making the
business case for library services, promotion of library
within hospital and to outside organizations, etc. It is
maintained by Jeannine Gluck, Director of the Medical
Library, Manchester Memorial Hospital / Eastern
Connecticut Health Network (ECHN), Connecticut
http://hosplib.blogspot.com
MLA Survival Kit. "...to help you promote your value as a
health sciences librarian and the value of the services
you provide to your institution." Available on the Web
at: http://mlanet.org/resources/survive/
MLA Benchmarking Network. "…offers hospital, academic, and specialty health libraries an opportunity to learn more about benchmarking, compare data, establish best practices, and identify and work with a benchmarking partner." Available on the Web at: http://mlanet.org/members/benchmark/index.html
Osif BA. The value of information. TRUpdate 9. 2004 Spring. Available on the Web at: http://www.elseviersocialsciences.com/transport/trupdate/article3.html
Rudd PD. Documenting the difference: demonstrating the value of libraries through outcome measurement. Available on the Web at: http://www.imls.gov/pubs/pdf/pubobe.pdf
U. S. Department of the Navy Information Management and Information Technology. Tutorial: the value of Information. From: Information Literacy Toolkit: April 2003. Available on the Web at: http://www.doncio.navy.mil/iltoolkit/default.htm?-click on Information Cost and Value.
Volpe National Transportation Systems Center . U.S. Department of Transportation Federal Highway Administration. Value of information and information services. Publication No. FHWA-SA-99-038. October, 1998. Available on the Web at: http://www.fhwa.dot.gov/reports/viis.pdf
Web Junction: Focus on demonstrating impact. While the site has public librarians in mind this focus section has several resources that will be of interest to health librarians as well. "…focused on strategies and practical techniques for demonstrating your library's impact." Available on the Web at: http://webjunction.org/do/DisplayContent?id=1004943
